I’m a big fan of Manager Tools. The podcast provides practical management techniques that can be applied in any situation, including project management. One of the tools I like best is the DiSC profile. It is a personality model based on how someone prefers to communicate. By communicating based on someone’s DiSC profile, you can communicate more effectively.

I don’t have the memory to keep track of all the people I communicate with. So I am starting a people file, which will include where I think they fit on the DiSC profile. By reviewing this periodically, I should naturally begin to communicate with them in the style that they prefer. Some people do this naturally; since I’m not one of them, I’ll need to keep the file.